CERTIFIED BEHAVIORAL CONSULTANT (CBC)

Imagine the advantage you’d have if you could read people like a book – and have the paper qualification to back it up!


Now you can! Based on the well-known and widely used DISC Personality System, this specially designed 2-day intensive certification and training programme in behavioural analysis will provide you with a framework to understand human behavior more profoundly. It will equip you with key people-reading skills and help you become proficient in behavioural analysis in no time.


DISC Certification – CBC explores four basic personality styles and you learn to relate better to someone of a different style. You will administer and interpret an assessment instrument that identifies behavioural style.


These instruments are widely used in coaching, counseling, human resource management and professional consulting. Upon completion of this training, you will receive certification from the Institute for Motivational Living as Behavioural Consultant.



About This Program



How will I benefit - As an Individual


  • Maximize personal strengths and minimizes weaknesses
  • Learn what motivates you and the fears that paralyze you
  • Enhance relational time personally and professionally
  • Gain greater sensitivity to others around you
  • Assess a person’s nonverbal communication
  • Teach others about applied behaviour
  • Help children and teenagers develop a positive self-image

How will I benefit - As an Organisation


  • Enhance teamwork among staff in the organization
  • Resolve internal conflicts and power struggles more quickly
  • Identify how and why people make decisions
  • Reveal root communication problems in seven minutes
  • Motivate others toward greater productivity
  • Hire, training, developing staff
  • Help to build and enhance personal and working relationships
  • Conduct sales and negotiation skills training
  • Manage difficult and challenging clients
  • Train managers in understanding and managing members
  • Develop Teams and building synergy
  • Develop Customer-driven services training



What does the program cover?


Section 1: Behavioural Styles: Theory and Background


  • Historical Origins
  • Contributing Factors to Behavioural Style
  • The Trust Model
  • Behavioural Principles/ DISC Model
  • Relational orientation verses task accomplishment
  • Principles of Motivation

Section 2: Administration of the DISC Personality Profiling System


  • What to look out for – The Do’s and Don’t
  • Paper & Pen administration vs Online Administration
  • How to Score and Tally
  • FAQ on Administration and Scoring

Section 3: Interpretation of the DISC Personality Profiling System


  • Characteristics of the High ‘D’, ‘I’, ‘S’ & ‘C’
  • What DISC measures
  • 'LOOK' method of interpretation
  • Dominant motivation and fears of each style
  • What do the Graphs show?
  • Identifying Special Patterns and Blends
  • Steps to Graph Interpretation
  • How to distinguish between a person’s mask his/ her core self
  • How to identify when a person is experiencing stress
  • Blends: The ‘D’ blends, The ‘I’ blends, the ‘S’ blends, The ‘C’ blends

Section 4: Application of the DISC Personality Profiling System


  • How to Unpack the DISC Report to your client
  • Now that I know DISC – What’s Next? – 4 Behavioural Tools
  • How Do I Capitalize on my Strengths and Manage My Weaknesses
  • Case Study in Personal Relationship, Recruitment, Conflict Resolution, Teambuilding and Management
  • Personal Growth Areas
  • Team Interaction: How to Enhance teamwork among an organization’s staff



Who is it meant for?


Corporate Executives, Managers, Team Leaders, Business Consultants, Educators, Trainers, Coaches, Professionals in Human Resource, Education, Social Service, Hospitality & Tourism, Sales & Marketing and other people-oriented industries

Graduation Requirements – What is Expected of Participants:


  • Attend two full days of training conducted by our Master Accreditation Trainer
  • Engage fully in all the training and learning activities planned
  • Pass a Proficiency Exam prepared by The Institute for Motivational Living, Inc. USA
  • Administer, score and interpret three (3) live cases and submit assignment reports of the cases




What they say about CBC Programme

Marcus Ho, Director of SocialMetric

"Many SME owners can relate that running a business isn’t easy. Besides taking care of operations, cashflow, and looking out for new opportunities, we still need to look after our teams – ensuring that they are motivated and productive. That’s ALOT of work!

After going through the CBC course, I’ve discovered numerous ways to improve many parts of my business. For example, I’ve learnt how to hire more suitable people based on their personality type and job description. Many at times, we hire based on eligibility (work experience, etc.), but the ONE THING that we tend to overlook is the SUITABILITY of the individual.

Thanks to the wonderful trainers at Lifeskills, we’re on to a great start to building a a strong culture. No regrets attending the course. In fact, if you’re looking to scale your team, this course is a MUST-GO, else you may be making a grave mistake!"


Ho Huk Wee, Learning & Development Manager/ Life Sciences Group Agilent Technologies Singapore Pte Ltd

“I would like to say ‘Thank you’ for the great sharing of your expertise in the class. It’s one of the most wonderful and engaging event that I have attended and I have benefited lots from the class.”